If you’re interested in certifying your management system, the process is very simple:

  1. fill in the Application for Certification, send it to the address eucert@eucert.eu and based on its completion we will prepare a draft price offer,
  2. after accepting the price offer from you We will prepare a draft Certification Agreement (Snc) for you,
  3. after the signing of the Snc by both parties, it enters into force and becomes binding – the Snc is signed for 3 years (the validity of the certificate is also 3 years), within 3 years of validity We will perform 1 certification audit and 2 supervisory audits (see below),
  4. we will agree with you the audit date,
  5. we will design an audit team and give us your opinion on it,

The audit program includes a two-stage initial audit in the first year and supervisory audits in the second and third years of the certification cycle. At least part of the first stage and the entire second stage must take place at the headquarters of the audited organization. The three-year certification cycle begins with a decision to certify or recertify your management system. The audit program considers the size of the client’s organization, the scope and complexity of its management system, products and processes, as well as the proven level of effectiveness of the management system and the results of any previous audits. The exact procedure is described in the internal procedures of the certification body and is provided to the client immediately upon his request. The certification process meets the requirements in terms of accreditation criteria of EN ISO / IEC 17021-1: 2015.

From a certification authority perspective, the management systems certification process has the following basic stages:

  • Preparatory phase – initial audit (first and second stage) or recertification audit (if you already have a certified management system) Certificate award
  • First supervisory audit
  • Second supervisory audit
  • Recertification

Preparatory phase

The preparatory phase is the preparation for the audit. The quality manager appoints a lead auditor, auditor and technical expert. The audit team is responsible for the quality of the audit.

First stage of audit

The first stage of the audit is carried out with the aim of:

  • audit the client’s management system documentation,
  • evaluate the conditions and specifics of the client’s site and have a discussion with the client’s staff to assess their readiness for the second stage of the audit,
  • examine the client’s condition and understanding of the requirements of the standard, in particular with regard to the identification of key activities or significant aspects, processes, objectives and operation of the management system,
  • collect the necessary information regarding the scope of the client’s management system, processes and location (s), as well as related statutory and legal aspects and their consistency,
  • examine the allocation of resources for the second stage of the audit and agree with the client the details of the second stage of the audit,
  • provide a focus on the second stage audit plan sufficient understanding of the client’s management system and its on-site activities in relation to possible significant aspects,
  • assess whether internal audits and management reviews are planned and performed and whether the level of implementation The management system creates the preconditions for the client to be ready for the second stage of the audit.

The findings from the first stage of the audit are documented and the audit report is sent to the client, including recommendations and identification of deficiencies, discrepancies and room for improvement that must be rectified by the second stage.

Second stage audit

The aim of the second stage of the audit is to evaluate the implementation of the client’s management system, including its effectiveness.

The second stage includes:

  • Information and evidence of compliance with all requirements of the applicable management system standard,
  • monitoring, measuring, reporting and reviewing performance against the aims and objectives of key activities
  • client management system and its activities in terms of compliance with legislation,
  • operational management of client processes,
  • internal auditing and review by management,
  • responsibility of management for client policy ,
  • links between normative requirements, policies, intentions and objectives of activities, any applicable requirements of legislation, answers

The findings from the second stage of the audit are documented and an audit report is sent to the client, including recommendations and identification of deficiencies, non-conformities and room for improvement that must be remedied for oversight.

The interval between the first and second stages of the audit is in agreement with the client, but must not exceed 6 months. After 6 months, the outputs from the first stage may not be relevant, so the certification body will assess whether the first stage needs to be repeated.

Certificate Granting

In case of successful certification, the client is issued a certificate in Czech or Slovak / 2 originals /, in English and German / 1 original / and a certification logo and marks within 14 days from the last day of the audit. The terms of use of the certificate, logo and marks are set out in the certification agreement.

Supervisory Audits 1 and 2

The certification body must perform supervision on the client in each year of the certification validity (ie two supervisory audits per certification period). The date of the first post-certification supervision may not be longer than 12 months from the date of the certification decision. Surveillance is performed on site, but does not necessarily include system-wide audits. It is planned, together with other supervisory activities, so that the certification body can maintain confidence that the certified management system continues to meet the requirements between recertification audits.


& nbsp; A recertification audit is planned and conducted to evaluate the ongoing compliance with all requirements of the applicable management system standard. The aim of recertification is to confirm the continuing compliance and effectiveness of the management system as a whole, as well as its continuing importance and applicability to the subject of certification.

Recertification includes an on-site audit that includes:

  • overall effectiveness of the management system with respect to internal and external changes and its continued relevance and applicability to the subject of certification,
  • a proven commitment to maintaining the effectiveness and improvement of the management system to support overall performance,
  • assessing whether the activities of the certified management system contribute to the achievement of the organization’s policies and objectives.

If non-conformities are found during the recertification or evidence of compliance is missing, the certification body must specify the dates for corrective and corrective actions to be taken before the certification expires.


In accordance with the principles of our business policy, we guarantee you absolute confidentiality in the treatment of your company know-how, which we will come into contact with under the & nbsp; contract.